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Our Business Partners

Click on one of our business partners below to read all about their professional profile.


Lindsey Sanders

Associate Specialist

Sales Support, Sales Service Evaluations via Mystery Shop & Lead Generation

EXPERIENCE

Over 30 years front line in-house, regional, national and global sales and support in the hotel and hospitality industry. Sales & operational roles with Forte, Compass & Granada. Co-Founder & MD of Sandown Effective Sales Solutions a flexible resource you can call on at crucial times offering Sales Solutions for hotels, groups & related businesses who require support to ensure their sales team are effective.

CORE SKILLS

  • Sales Process, Project & Sales Team Management
  • Analysis and problem solving
  • Strategy - Management
  • Customer Service

ADDITIONAL SKILLS

  • Training 1 2 1 Coaching and Group Training
  • Helping businesses to optimise their sales through measurement of sales performance and support with Lead Generation

Jim Cockell

Associate Specialist

Revenue Management & Pricing

EXPERIENCE

Over 15 years working with Revenue Management, Pricing and Technology within the hospitality and travel industries. Including Principal Hayley, IHG, DeVere & National Express Group.

CORE SKILLS

  • Price structure, analysis and competitive evaluation
  • Market feasibility analysis, business planning and investment proposals
  • Integrating technology to enable commercial advantage through revenue management
  • Coaching, training and mentoring revenue management culture

ADDITIONAL SKILLS

  • Experienced project manager
  • Support for hotel and restaurant acquisition
  • Branding, concept and website design

QUALIFICATIONS

  • BSc in Hotel Management & Catering Management & Conference Speaker

Janet Bebb

Associate Specialist

Social Media Lead Generation

EXPERIENCE

Delivering social media training on LinkedIn, Twitter, Facebook, Google+ & Pinterest to in-house groups including Menzies Hotels and open groups. 121 support, social media reviews, content direction & social media content management. Over 10 years in customer service training, skills, change management & business support.

CORE SKILLS

  • Social media marketing for business
  • Live & interactive social media practical presentations
  • Business stakeholder management, change facilitation
  • Coaching, mentoring & experiential delivery

ADDITIONAL SKILLS

  • Outbound marketing, branding & website development
  • Communications, relationship & rapport building
  • Multi site support, 121 consultancy, social media reviews

QUALIFICATIONS

  • Coaching & Mentoring in Management, Prince 2 Practitioner, Behavioural Style Practitioner

The Conference Doctor

Associate Specialist

M&E Practitioner and Consultancy for Agencies & Organisations

EXPERIENCE

Paul Hussey and Jim Quintrell have worked for many of the leading meeting and event agencies in careers spanning a combined 45 years plus. They have held senior positions across all departments from business development to account management, and operations to strategic direction.

CORE SKILLS

  • Training, mentoring, analysing, advising, recommending and doing
  • Value proposition, getting the clients you want
  • Value creation, keeping the clients you want
  • Value articulation, winning the tenders you want

ADDITIONAL SKILLS

  • RFP Support
  • Process efficiency
  • Technology & Innovation
  • Product development

Vineeth Purushothaman

Core Skills:

Global Sales Strategy, CRM, Sales Efficiency, Online Distribution

EXPERIENCE

Vineeth Purushothaman has an extensive background in sales, marketing & online distribution for independent and chain hotels worldwide. In a previous corporate role as Director of Global Sales Development for Le Meridien, he was responsible for standardising sales processes and systems for the chain worldwide.

Since 2006, Vineeth has consulted for leading hotel brands like Orient Express, Nikko, Concorde, Lux and Principal Hayley in the areas of sales management & CRM. He is the founder of White Sky Hospitality - provider of a specialist service for independent hotels to manage & maximise revenues through all online distribution channels.

In early 2014, Vineeth took one of his start-up ventures in India to market with the sale of Boutique Hotel Marketing Services to Peppermint Hotels.

Melanie Cash

Associate Specialist

Training and development – Proactive and Event Sales

EXPERIENCE

Melanie Cash has worked in the tourism and hospitality industry for 25 years. She brings a wealth of experience having lead teams in a variety of sales and marketing and training roles at Marriott, Hilton, Rocco Forte, The Grove, The Belfry and Macdonald Hotels.

CORE SKILLS

  • Strategic assessment of sales and marketing functions and effectiveness
  • Business restructure and team development
  • Design and delivery of core sales & leadership training programmes
  • On site and field based coaching and development of individuals

ADDITIONAL SKILLS

  • Event Sales
  • Key Account Management
  • Marketing & PR
  • Systems: CRM, M&E, RFP

Trinity Hospitality Services

With over 20 years experience in the hotel industry, our professional team can tailor individual support services to drive more business and reduce costs in your hotel or serviced apartments.

  • Group purchasing
  • Website design, build and hosting
  • Digital marketing
  • Revenue management
  • Guest loyalty programmes
  • Groups and tours representation
  • Human resources
  • Finance and accounting
  • IT support
  • Franchising

Gillian Venning

Associate Specialist

Sales & Marketing Specialist

EXPERIENCE

Gillian has spent many years working at a senior level in major chains, such as Marriott, Thistle, Shire Hotels as well as Iconic hotels such as Celtic Manor, St. Pierre Park Guernsey, The Grand Jersey, to mention but a few. For the last five years she has worked with the Coniston Hotel, Country Estate and Spa to develop their sales and marketing.

Gillian is an experienced hotel sales and marketing professional - versatile, energetic, creative and commercially minded, embracing all aspects of SEO and traditional PR. As an excellent all-rounder, she is able to support the operational goals of a hotel with sound practical advice, support and leadership. She identifies unique opportunities through packaging across all key corporate and leisure segments. She has, and continues to build excellent customer and colleague relationships to maximise all opportunities for the business.

CORE SKILLS

  • Maximise sales through understanding revenue strategies and market segments very well.
  • Strategic assessment of sales and marketing functions and effectiveness
  • Leisure sales and marketing – packages, online distribution, incentives
  • Business restructure and team development
  • On site and field based coaching and development of individuals

ADDITIONAL SKILLS

  • Event Sales
  • Key Account Management
  • Marketing & PR
  • Systems: CRM, M&E, RFP

Karen Patten

Associate Specialist

Sales & Marketing Specialist

EXPERIENCE

Passionate and tenacious - would be the two words that best describe Karen – with over twenty five years experience in the hotel industry she is a great communicator, with excellent negotiation skills. Karen has a high level of sales acumen and customers love her professional style and approach. Karen gained her industry experience with some of the major hotel operators at a senior level including Marriott, De Vere and Queens Moathouse - she is a consummate sales professional.

Karen operates her own venue finding business The Meetings and Event Team www.meetingseventsteam.co.uk and works in partnership with Mandy on specific consulting, representation and training projects.

Helen Coles

Espace

Sales & Marketing Specialist

EXPERIENCE

Helen Coles established Espace in August 2013. With over 20 years experience in the hotel and travel industry it has provided her with excellent management skills, strong business development skills and a thorough knowledge of the industry.

Her career started at Thistle Hotels focusing on London properties and developing new business for the group. Further appointments with Hilton, Marriott and Q Hotels managing Corporate and MICE accounts.

With 6 years as Cluster Director of Sales for Hotel Russell and Grand Connaught Rooms. Managing large sales team in London, Account Managing.

CORE SKILLS

  • Interim Support
  • Sales Representation
  • Research and prospecting telesales
  • Exhibition Representation
  • Strategic Account Management/Development
  • Coaching and Mentoring
  • Sales health checks
  • Sales and Marketing planning

Jade Humphrey

Associate Specialist

Sales Process Improvement, Account Management & Training

EXPERIENCE

Jade Humphrey has over 20 years experience working within the Hospitality Industry from Hotel Operations, Agency Start up, Account Management, Business Development and Team Management. Jade has worked for Agencies, Independent Hotels, National and Global Brands including Senior roles with Hilton Worldwide, IHG, Choice Hotels and De Vere Group.

CORE SKILLS

  • An "Outside-In" perspective of your business
  • Strategic review of your sales processes
  • Driving Revenue via proactive sales approach and in-depth Key Account Management
  • Sales Professional / Team Development

ADDITIONAL SKILLS

  • Sales Training across sales & operational departments
  • Recruitment
  • MICE Sales
  • Project Delivery

QUALIFICATIONS

  • BA (Hons) Hospitality Management 2:1

Helen Cuddy

EXPERIENCE

Helen has had a long career in Business and Sales and launched into the MICE Industry over 10 years ago working originally in Agencies including Zibrant and Ashfield Meetings and Events and moved to Venues to see the contrasts within the Venue environment and lead a pro-active team at Imago Venues. The niche position to have an overview of both worlds and her strong background in Business with both Local Government and Corporates, gives Helen a unique perspective of the MICE Industry and allows an opportunity for Change and Innovation.

CORE SKILLS

  • Pro-Active Sales and Account Management
  • Business Strategy
  • Training and Facilitation
  • Business Health Check

ADDITIONAL SKILLS

  • Conference Agency Market Knowledge and guidance for venues to work in partnership
  • Sales and Agency Team Coaching
  • Motivator and Sales Culture
  • Finding Your Story

Caroline Cockell

Associate Specialist - Marketing & Digital Marketing

EXPERIENCE

Over 15 years’ experience in marketing strategy, planning and execution for retail, travel and hospitality; including National Express, Halfords and Interstate Hotels and Resorts. Founder of Imbue Marketing, a consultancy providing strategic and practical marketing support to businesses.

CORE SKILLS

  • Marketing strategy and planning
  • Multichannel marketing campaigns
  • Digital marketing including email marketing, content marketing and search marketing
  • Brand development and management
  • Marketing trainer and event speaker

QUALIFICATIONS

  • BA(Hons) Marketing
  • CIM professional diploma in Marketing
  • CIM Chartered Marketer

Judi Oliver

Associate Sales & Marketing Specialist

EXPERIENCE

Formerly Director of National Accounts, heading up the central sales team at Sodexo Prestige, Judi has over 25 years experience in the hospitality and events industry. Starting her career in hotels (Virgin Hotels, Hilton, Macdonald, Whitbread and QMH) she then moved in to recruitment to perfect her telesales skills and after missing the excitement of the industry moved back, first to organise events at Barclays and then to head up the Conference and Incentive team at VRG. Since Sodexo Judi has had experience selling (and consulting) within leading high end caterers, event production agencies, hotels and venues (to include Silverstone, AJ Bell and Murrayfield) as well as some of the most prestigious hospitality events in the calendar. Judi has a professional and structured approach to all her projects and really enjoys motivating teams to hit their targets.

CORE SKILLS

  • Pro-Active Sales and Strategic Account Management
  • Sales Health Check
  • Writing Sales and Marketing Plans
  • Target and report setting
  • Restructure and recruiting the right team
  • Coaching and Mentoring

ADDITIONAL SKILLS

  • Exhibition Representation
  • Interim Support
  • Writing Standards of procedure

James Lee

Sales and business development, leadership development and coaching

EXPERIENCE

Over 25 years of hospitality experience with hotels and venues across the industry. Qualified and experienced trainer, coach and consultant that has worked with hospitality organisations. A senior manager and director for over 15 years, specialising in developing sales teams, business development and leadership.

CORE SKILLS

  • Sales performance and sales management
  • Business development strategy and core business development skills
  • Account development, negotiation, presentation skills, time management and personal productivity
  • Coaching, training and mentoring sales and leadership culture
  • All aspects of communication and interpersonal skills
  • Developing customer service culture and delivery

ADDITIONAL SKILLS

  • Experienced industry and conference presenter and speaker
  • Interim sales support and sales consultancy
  • Design and delivery of bespoke training programmes

QUALIFICATIONS

  • Certificate in Training Practice with the Chartered Institute of Personnel & Develop
  • Fellow of the Institute of Sales & Marketing Management

Rachael Bartlett

Associate Specialist

EXPERIENCE

Sales, marketing, and business development professional for 23 years, driving business expansion through strategic sales initiatives to deliver revenue growth, market share and market penetration. Driving unprecedented revenue and profitability gains within the higher education and hotel/conference industry.

CORE SKILLS

  • Planned and implemented sales, marketing, and business initiatives to support corporate objectives.
  • Sales management, leadership, people development and influencing skills.
  • Relationship management, team building, and general business acumen.
  • Influencing strategies outside immediate environment (HE sector)
  • Mentoring for direct reports and volunteering for mentoring projects outside of my network

ADDITIONAL SKILLS

  • Sales support, Sales Consultancy, Health checks
Paje Events
Paje Events