The Paje Team
Our business partners
EXPERIENCE
Over 30 years’ experience in sales, marketing, and PR within the hospitality sector. Predominantly working for independent four and five star properties and academic venues, Christine brings a practical approach to sales, marketing and PR to boost your commercial business.
CORE SKILLS
- Marketing Strategy
- Strategic sales and marketing business plans
- Revenue budgets and marketing spend
- PR and Media Management
- Digital marketing including website design, build, maintenance, email marketing
- Marketing collateral, copy writing and design
- Brand conception and development
- Marketing courses training, event speaker
QUALIFICATIONS
- BA Hotel and Catering Management
- Business coach and mentor
EXPERIENCE
Over 30 years, Jo has worked in operations, front line sales and leadership roles for brands such as Millennium and Copthorne Hotels, Travelodge, IHG, De Vere & Village Hotels and Lime Venue Portfolio. As the founder of Curve Sales Solutions, Jo supports hotels and venues driving top-line revenues through bespoke and measured training, people development plans and sales activities. Jo has a passion for seeing teams succeed and believes that to stand out from the crowd keeping the 'saw sharp' is crucial.
CORE SKILLS
- Sales process review, creating proactive sales cultures
- Proactive and reactive sales training
- Online training, group training, coaching and mentoring
ADDITIONAL SKILLS
- Customer experience benchmarking
- Sales office health checks
- MICE sales
- Projects
- Recruitment and onboarding
ACCOLADES
- MIA List 2019
- C&IT MICE Sales Team of the Year 2018
- Award in Education and Training
- BA (Hons) Hotel Business Management 2:1
EXPERIENCE
Gillian has spent many years working at a senior level in major chains, such as Marriott, Thistle, Shire Hotels as well as Iconic hotels such as Celtic Manor, St. Pierre Park Guernsey, The Grand Jersey, to mention but a few. For the last five years she has worked with the Coniston Hotel, Country Estate and Spa to develop their sales and marketing.
Gillian is an experienced hotel sales and marketing professional - versatile, energetic, creative and commercially minded, embracing all aspects of SEO and traditional PR. As an excellent all-rounder, she is able to support the operational goals of a hotel with sound practical advice, support and leadership. She identifies unique opportunities through packaging across all key corporate and leisure segments. She has, and continues to build excellent customer and colleague relationships to maximise all opportunities for the business.
CORE SKILLS
- Maximise sales through understanding revenue strategies and market segments very well.
- Strategic assessment of sales and marketing functions and effectiveness
- Leisure sales and marketing – packages, online distribution, incentives
- Business restructure and team development
- On site and field based coaching and development of individuals
ADDITIONAL SKILLS
- Event Sales
- Key Account Management
- Marketing & PR
- Systems: CRM, M&E, RFP
EXPERIENCE
With over 20 years of experience in sales and customer service, Annette has built a strong track record of delivering commercial growth and operational excellence within the hospitality sector, in particular with corporate clients. She also has extensive experience in customer care and project management in the consumer goods and cosmetics/skincare industry.
Her roles have spanned sales and account management, supporting independent and exclusive hotel brands, alongside customer service leadership and project management. She has also been responsible for systems creation and administration, budget management, and broader operational delivery.
Annette has successfully driven market share by introducing hotels to previously untapped spend from the finance sector. She has extensive experience connecting hotels with UK-based Business Travel, Conference & Incentive agents, and corporate clients. Her proactive approach to new business research and development has opened new revenue streams and strengthened brand positioning.
In the consumer goods and skincare industry, Annette has led customer care operations across the UK, Europe, Middle East, and Africa, delivering projects that improved service delivery, streamlined reporting systems, and enhanced the overall customer experience.
Her leadership experience includes managing and developing dedicated sales and customer service teams, overseeing broader international operations, and handling complex internal and external stakeholder communications. Annette excels at balancing strategic growth planning with practical delivery — whether in resource-constrained start-up environments or large, established corporate organisations.
CORE SKILLS
- Sales and account management for independent and luxury hotel brands
- Customer care strategy and delivery
- Management and development of EMEA travel programmes for corporate clients
- Business development and new market acquisition
- Project and operations management across the hospitality sector
- Roadshow and sales event planning and execution
- Systems creation and process improvement (sales reporting, operations)
- Budget planning and financial oversight
ADDITIONAL SKILLS
- Leading and scaling cross-functional and international sales and customer service teams
- Managing complex stakeholder relationships and communications
- Building and optimising commercial systems and workflows
- Balancing strategic planning with day-to-day operational delivery
STRATEGIC STRENGTHS
- Proven ability to drive market share and enhance customer engagement
- Strong commercial focus paired with operational excellence
- Connects strategic intent with effective implementation
- Builds credibility quickly with senior stakeholders and teams
- Skilled at uncovering and leveraging new business opportunities in the hospitality sector
EXPERIENCE
With a background spanning hospitality, sales leadership, and entrepreneurial growth, Johanna brings a commercially focused mindset to every project. Having built a successful six-figure business from the ground up, she understands what it takes to move from planning to execution — and how to drive meaningful, measurable results. Her approach is practical, data-informed, and rooted in real-world delivery. Whether shaping strategy or rolling it out, she works with pace and precision to unlock commercial growth.
CORE SKILLS
- Commercial strategy design and execution
- Scalable sales growth, business development and customer acquisition
- Sales leadership and performance optimisation
- Cross-functional team alignment and stakeholder management
ADDITIONAL SKILLS
- Strategic growth planning in founder-led and scaling businesses
- Entrepreneurial leadership across sales and operations
- Commercial decision-making under pressure
- Executive-level advisory and performance coaching
STRATEGIC STRENGTHS
- Strong bias for action and commercial delivery
- Connects strategic intent with operational execution
- Builds credibility quickly across senior stakeholders and teams
- Skilled at identifying and removing growth bottlenecks
EXPERIENCE
Penny is a born communicator who excels in establishing and connecting with new clients to create lasting relationships. She has a unique ability to engage with people at all levels to forge key business relationships, a strength that is demonstrated by her strong track record in business development.
Penny is professional, friendly, persuasive and an engaging conversationalist. She is a performance driven individual who loves a challenge. A proactive, dedicated team-player who is keen to get involved at all levels and make sure everyone wins, Penny is both genuine and honest. She is open to learning in order to grow and is resilient to setbacks in the sales process, with a can-do attitude to overcome challenges and find solutions.
Penny has a genuine interest in business and people with an enthusiasm for improving every day. She has a professional manner and demonstrates excellent listening skills, crucial to understanding and applying the art of selling.
CORE SKILLS
- Getting past the gatekeeper
- Making new connections
- Networking
- Engaging with the customer
- Advancing the relationship
- Creating lasting relationships
- Social media platform knowledge
- Results orientated
EXPERIENCE
Over 15 years working with Revenue Management, Pricing and Technology within the hospitality and travel industries. Including Principal Hayley, IHG, DeVere & National Express Group.
CORE SKILLS
- Price structure, analysis and competitive evaluation
- Market feasibility analysis, business planning and investment proposals
- Integrating technology to enable commercial advantage through revenue management
- Coaching, training and mentoring revenue management culture
ADDITIONAL SKILLS
- Experienced project manager
- Support for hotel and restaurant acquisition
- Branding, concept and website design
QUALIFICATIONS
- BSc in Hotel Management & Catering Management
- Experienced Conference Speaker
EXPERIENCE
Andrew Mosley’s Hotel General Management career spans over 30 years, running businesses for Shire Hotels, Corus and Regal Hotels, QHotels and De Vere Hotels which included time as Director of Operations at The Belfry, the 4 time Ryder Cup venue. He was General Manager/Managing Director of The Grand Hotel, Brighton for nearly 15 years. During his career he also held several multi property Regional Director roles.
CORE SKILLS
Andrew’s leadership ‘mantra’ has always centred around People, Delivery and Sales and it is with this at the forefront of his mind that Andrew approaches his role as a consultant. In any business he first ensures that the team are clearly directed, energised and focused with a will to deliver great customer service which, in turn, naturally triggers sales growth. More widely he is very well connected and respected in the hospitality sales arena.
Andrew thrives on delivering against Key Performance Measures examples of which include:
- Achieving team engagement scores of 90%+
- Team retention of more than 75% (measured as a % of a team with more than 1 year’s service)
- Customer net promoter scores of 70%+
- Doubling sales turnover (and EBITDA)
- Catey for The Grand as Best Employer in Hospitality
ADDITIONAL SKILLS
- Chair of The Board of Directors of The Meetings Industry Association (MIA)
- Mentored approximately 30 individuals. Contributed to programmes such as Fast Forward 15 – which offers business coaching and mentoring to female professionals looking to advance their careers in the hotel, meetings and events industry
- Public Speaker
EXPERIENCE
Melanie Cash has worked in the tourism and hospitality industry for 25 years. She brings a wealth of experience having lead teams in a variety of sales and marketing and training roles at Marriott, Hilton, Rocco Forte, The Grove, The Belfry and Macdonald Hotels.
CORE SKILLS
- Strategic assessment of sales and marketing functions and effectiveness
- Business restructure and team development
- Design and delivery of core sales & leadership training programmes
- On site and field based coaching and development of individuals
ADDITIONAL SKILLS
- Event Sales
- Key Account Management
- Marketing & PR
- Systems: CRM, M&E, RFP
EXPERIENCE
A self-motivated, enthusiastic, and target-orientated Sales Leader with a passion for delivering exceptional customer experiences. Demonstrable track record of driving growth and profit in the events, leisure, and sporting sectors. Skilled in bringing out the best in a team and recruiting and retaining talent.
CORE SKILLS
- Empowering business owners and leadership teams to achieve their revenue goals and win more new sales
- Optimising sales process
- Enhancing sales team's performance
- Driving repeat business
- Developing a winning new sales strategy
- Building strong partnerships with customers
ACHIEVEMENTS
Southampton Football Club: Won the “Best Medium Sized Hospitality Experience” at the Stadium Experience Awards.
Southampton Football Club: Launched new outdoor bars on the external stadium footprint for 21/22 season.
Southampton Football Club: Launched the 1885 Lounge, a new pitch-facing restaurant aimed at HNWI, exceeding seasonal budget within four weeks of the launch.
Newbury Racecourse: Grew the events business at the Racecourse by 34% year on year.
Newbury Racecourse: Successfully launched a new 36-bedroom hotel; securing third party agency and corporate contracts that increased occupancy levels and KPI’s.
Fontwell Park Racecourse: Worked with the Group Catering Director to manage the mobilisation of in-house catering adding over £54,000 to the EBITDA in six months.
Newcastle Racecourse: Positioned the racecourse as the most profitable conference & events department within the group.
EXPERIENCE
Kigo Consulting, led by me, Carrie, specialises in the transformative realm of coaching and facilitation. My consultancy is deeply committed to fostering purpose-led excellence in leadership and team dynamics across various industries. With a focus on senior leaders and their teams, my bespoke services are designed to elevate the performance of individuals and groups by enhancing their mental game and empowering alignment, execution and energy. At the foundation level, I do this by building pyschological safety, clarity and trust. High quality interactions, relationships and self-awareness are key to ensuring not only achievement but also to gaining a superior mindset. Kigo’s purpose is encapsulated in the phrase, Dare to Believe, because my strong point of view around change is that it comes from within. Either within the person, or the organisation. This means we work on mindset first before action. Dare to Believe is a call to action, emphasising that belief, courage, and resilience can overcome any obstacle and achieve greatness.
CORE SKILLS
- Top Team Performance
- 1:1 Executive/Life Coaching
- Organisation Behaviour & Culture Shaping
- Leadership Development
- Change management coaching
- Purpose Transformations
- Agile Team Coaching
ADDITIONAL SKILLS
- My expertise lies at the crossroads of culture, behavioural science and purpose, forming a unique foundation for transformation. Leveraging principles of neuroscience, I employ strategies for change and optimise human performance, integrating insights from psychology, behavioural economics, and sociology. Through this, I facilitate not just the achievement of goals but transformation of mindset
THE VENUE EXPERTS
Turbocharge your wedding venues sales and marketing with our expert outsourced services! From managing your social media and building a stunning new website, to handling your sales inbox or delivering tailored team training, we offer solutions to suit every venue's needs.
You won’t receive a copy-and-paste approach with us. Instead, you’ll be supported by super motivated event professionals with expertise in working with venues of all sizes. Our team will listen to your particular requirements and provide you with exactly the right type and level of support you require.
Delivering Expert Knowledge and Flexible Support
With decades of experience in the wedding industry and a no-nonsense approach, we offer a winning combination that will add measurable value to your venue and achieve results you’d only previously dreamed of. Our focus is on long-term success, helping your team to generate more high-quality enquiries and convert them into paid bookings.
Turbocharged Sales
Concentrate on what you love to do most – planning and hosting the most amazing events, whilst the TVE team handles all the communication and quotations, filling your pipelines for years to come.
Elevated Marketing
From as simple as keeping your social accounts up to date with relevant content to engage your ideal wedding couples to planning and marketing spectacular showcases on behalf of your venue for hot leads.
Expert Knowledge
Whether you work with us to drive your wedding venues sales, boost your exposure through innovative marketing or take advantage of our bespoke venue consultancy, you’ll benefit from our team of experts.
EXPERIENCE
Hello, I’m Rose, a person-centred counsellor. I believe you are the expert in your own life, allowing you to lead therapy, finding your own solutions as I walk side by side with you. Counselling was a natural career change for me after 35 years in the
hospitality sector. I've witnessed workplace stress and anxiety first hand. There is often a lack of support and understanding of what someone might be experiencing in their personal life. Above all, I am passionate that in any situation you are finding challenging, your thoughts, feelings, emotions and experiences are valid and should be heard.
I can support you with a variety of challenges such as anxiety, depression, stress, bereavement , self-esteem, miscarriage and abuse. Having experienced the menopause transition over the past few years, I have become passionate about supporting individuals with the psychological and physical challenges that occur during this time.
I work in person and online, building a confidential and trusting connection with my clients in a non-judgemental, calm, quiet and safe space. I offer emotional support, exploring potentially overwhelming thoughts and feelings, helping clients gain perspective, achieve personal growth, build self-awareness and long lasting resilience.