Complete Leadership and Management Effectiveness

Focused on core management techniques and practices for both newly appointed and existing managers who want to improve their effectiveness as a manager, motivate their colleagues, improve retention, and drive business success.

  • Course completed over five 2.5 hour interactive weekly workshops on Monday mornings from 9.30-12.00
  • Interactive workshops covering the following topics;​
    • Becoming a great leader and a more effective manager
    • Managing and prioritising your time to maximise success
    • Leading teams and managing performance
    • Managing performance issues and giving corrective feedback
    • Positive communication and developing teamwork
    • Enlightened hospitality and building your team for the future
    • Coaching and developing your team for success
    • The GROW coaching model and giving more positive feedback
    • Team well-being and keeping individuals motivated
    • Rewards and recognition to support retention
  • Breakout groups to discuss and practise with industry colleagues
  • ​Workplace Exercises and Goal Setting
  • Certification upon completion ​
  • £395+VAT per delegate

The event is finished.


02 Oct 2023

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Trainer Led Virtual Course
Trainer Led Virtual Course