Sales Enquiry Handling

• Training developed and delivered by award-winning enquiry handling excellence trainers with many years of sales and conference office experience​

• Focused Conference and Event Sales Office enquiry handling best practice working to industry and BDRC benchmarking criteria

• 7 topics expertly guide you through the process of a sales call;​

1. FIRST CLASS CALL CONNECTION
2. DEMONSTRATING PASSION & PROFESSIONALISM
3. EXPERTLY UNDERSTANDING YOUR CUSTOMER NEEDS
4. ONLINE & ELECTRONIC ENQUIRY HANDLING
5. POLISHED PRESENTING
6. KNOCKOUT PROPOSALS
7. FANTASTIC FOLLOW-UP

• Take part in the online self-led program at a time and place to suit you

• Follow the training in short 15 minute sessions covering 1 topic at a time, course completed in two hours including welcome, introduction and 7 key learning areas

• Quizzes and assessments to ensure delegates have understood the key areas and learning points

• Certification upon completion ​

• £95+VAT per delegate

If you have an queries regarding the course or if you wish to discuss our multiple delegate packages, please contact us on 07523 37 21 26 or [email protected]