Overview
In this two-hour interactive online session, we will use real world scenarios and theory to help us provide our clients with high quality ways to visit and engage with our venues. In turn, helping them to understand the opportunities available to them when using our spaces.
We will take time to consider ways that we can deliver these both in the real world and virtually.
Following on from this session, delegates will be able to use their learning to provide improved customer service in this area, impacting enquiry conversion.
Target Audience
Suitable for all team members that carry out client showrounds.
Content
The session will concentrate on the following three areas of discussion.
1 – Venue visits
How to prepare for and deliver physical showrounds
2 – Standing out from the crowd
Top tips to make sure customers remember your event spaces
3 – Virtual Showrounds
Planning and delivering a virtual showround
If you have an queries regarding the course please contact us on 07523 37 21 26 or [email protected]
