The Business of People

Overview

General, Management, HR, Sales teams, Customer service, Front of house teams

Content

The session will concentrate on the following key topics;

1. The art of communication excellence
2. The psychology of body language and facial expressions
3. Key facial expressions – How to spot them
4. Key facial expressions – What they mean
5. Key facial expressions – How best to respond
6. Subtleties and nuances of body language
7. Skills practice during the session

Cost

If you have an queries regarding the course please contact us on 07523 37 21 26 or [email protected]