
The Business of People
Overview
General, Management, HR, Sales teams, Customer service, Front of house teams
Content
The session will concentrate on the following key topics;
- The art of communication excellence
- The psychology of body language and facial expressions
- Key facial expressions – How to spot them
- Key facial expressions – What they mean
- Key facial expressions – How best to respond
- Subtleties and nuances of body language
- Skills practice during the session
Cost
If you have an queries regarding the course please contact us on 07523 37 21 26 or [email protected]