The Business of People
This interactive 2.5 hour online workshop is led by Adrianne Carter, the foremost expert on facial expressions, emotions and behaviour.
Adrianne helps global, national and SME’s improve their communications, marketing, advertising and recruitment. By understanding and reading body language, your team can generate more empathetic engagement and increase your profits and the reputation of your business.
General, Management, HR, Sales teams, Customer service, Front of house teams
The session will concentrate on the following key topics;
- The art of communication excellence
- The psychology of body language and facial expressions
- Key facial expressions – How to spot them
- Key facial expressions – What they mean
- Key facial expressions – How best to respond
- Subtleties and nuances of body language
- Skills practice during the session
£99+VAT per person
If you have an queries regarding the course please contact us on 07523 37 21 26 or [email protected]