Paje is excellent at training; we can motivate and energise your team across a wide range of specialisms and get them on track for exceptional performance.
Whether you would like us to deliver one of our fabulous courses exclusively for your team, create your very own course to meet your exact business requirements, or support individual team members through one to one mentoring and coaching, we can help you.
All Paje trainers have a proven track record in conference, events and hospitality businesses, understanding the very specific nature and requirements of our industry. They can help guide and support you, through their industry experience and knowledge, to get the very best from your team.
- Sales, Marketing
- Revenue
- Customer Service
- Customer Journey
- Team Management
- Leadership
Learning and Development can be held at your venue, from a one day training course, to a business wide series of events to make transformational change. You can train a small group of 4-6 people or larger events to cover all the team.
Paje offers mentoring and coaching services in all of our specialisms, for example; leadership coaching, digital marketing strategy and techniques, sales coaching/negotiation skills. This can be done face to face and is also very effectively carried out online.
Case Study
Revitalising Our Team for Continued Success: A Bespoke Training Experience that Made the Difference
After a year of ambitious change—implementing new event management and CRM systems, overhauling processes, welcoming new team members, and launching fresh revenue streams—our team was proud of what we had achieved. However, as the pace of transformation slowed, fatigue began to set in, and we recognised the need to realign our energy and mindset for the next stage of our journey. We wanted to shift from being reactive to proactive in our approach to sales and customer service.
Recognising that a standard, off-the-shelf course wouldn’t meet our needs, we sought a tailored development experience to help us pause, reflect, and refocus. Having previously worked successfully with Paje and as proud Venues of Excellence members, we turned once again to their expertise. Following an in-depth consultation with Jo da Silva and Jo Kenny, the Paje team took time to fully understand our challenges, goals, and team dynamics before crafting a bespoke one-day training and facilitation programme that included personality profiling and team-building activities.
The preparation and attention to detail were exceptional. Jo Kenny presented a training plan that perfectly reflected our brand, incorporated varied and interactive activities for all learning styles, and even introduced valuable new ideas that enhanced our objectives. I knew instantly that the team would respond positively—and they did.
The away day proved to be energising and transformative. Engagement was high, collaboration was strong, and by the end of the session, everyone felt empowered to make meaningful changes to their individual work practices while committing to collective initiatives to strengthen our customer experience.
Feedback was overwhelmingly positive, with many commenting that the timing and content were exactly what the team needed. Jo’s warmth, professionalism, and real-world industry insight shone through, creating an authentic and relatable learning environment.
Working with Bespoke Training was absolutely the right choice for us—tailored, insightful, and impactful. The session not only re-energised our team but equipped us with renewed focus and confidence for the future.
Vickie Dimelow
Head of Oxford University Event Venues
