A trusted team of industry experts can help you across many aspects of your business;
Paje Consulting can assist with coaching and mentoring at all levels in an organisation, not just senior level personnel. Mentoring & coaching fosters a culture of support and continuous improvement, boosting staff morale, confidence, wellbeing and ultimately leading to increased performance, productivity, revenue and staff retention.
Mandy Jennings
EXPERIENCE
Mandy Jennings, Owner and Managing Director of Paje Consultancy Ltd has enjoyed a prestigious sales and marketing career in the hospitality world working for some of the leading industry brands including Thistle Hotels, Forte, Le Meridien, and Marriott. Prior to setting up Paje Consultancy in 2010 Mandy was the Group Sales Director for the De Vere Group, including at that time Village Hotels and De Vere Venues, and Sales Director for the Principal Hayley Group, launching 2 European properties and the Grand Connaught Rooms in London.
CORE SKILLS
Mandy is a specialist in the conference, meetings and events sectors and offers over 35 years of sales and marketing wisdom and experience to share. Since setting up Paje Consultancy Ltd in 2010 she has worked with more than 200 independent venues, hotels and groups offering training, consultancy, and representation services. Mandy is regarded as one of the most dynamic and motivating individuals in the hotel industry. Mandy’s passion and enthusiasm for hotels and venues is unsurpassed.
Jo Till
EXPERIENCE
With a background spanning hospitality, sales leadership, and entrepreneurial growth, Johanna brings a commercially focused mindset to every project. Having built a successful six-figure business from the ground up, she understands what it takes to move from planning to execution — and how to drive meaningful, measurable results. Her approach is practical, data-informed, and rooted in real-world delivery. Whether shaping strategy or rolling it out, she works with pace and precision to unlock commercial growth.
CORE SKILLS
- Commercial strategy design and execution
- Scalable sales growth, business development and customer acquisition
- Sales leadership and performance optimisation
- Cross-functional team alignment and stakeholder management
ADDITIONAL SKILLS
- Strategic growth planning in founder-led and scaling businesses
- Entrepreneurial leadership across sales and operations
- Commercial decision-making under pressure
- Executive-level advisory and performance coaching
STRATEGIC STRENGTHS
- Strong bias for action and commercial delivery
- Connects strategic intent with operational execution
- Builds credibility quickly across senior stakeholders and teams
- Skilled at identifying and removing growth bottlenecks
Jim Cockell
EXPERIENCE
Over 15 years working with Revenue Management, Pricing and Technology within the hospitality and travel industries. Including Principal Hayley, IHG, DeVere & National Express Group.
CORE SKILLS
- Price structure, analysis and competitive evaluation
- Market feasibility analysis, business planning and investment proposals
- Integrating technology to enable commercial advantage through revenue management
- Coaching, training and mentoring revenue management culture
ADDITIONAL SKILLS
- Experienced project manager
- Support for hotel and restaurant acquisition
- Branding, concept and website design
QUALIFICATIONS
- BSc in Hotel Management & Catering Management
- Experienced Conference Speaker
Andrew Mosley
EXPERIENCE
Andrew Mosley’s Hotel General Management career spans over 30 years, running businesses for Shire Hotels, Corus and Regal Hotels, QHotels and De Vere Hotels which included time as Director of Operations at The Belfry, the 4 time Ryder Cup venue. He was General Manager/Managing Director of The Grand Hotel, Brighton for nearly 15 years. During his career he also held several multi property Regional Director roles.
CORE SKILLS
Andrew’s leadership ‘mantra’ has always centred around People, Delivery and Sales and it is with this at the forefront of his mind that Andrew approaches his role as a consultant. In any business he first ensures that the team are clearly directed, energised and focused with a will to deliver great customer service which, in turn, naturally triggers sales growth. More widely he is very well connected and respected in the hospitality sales arena.
Andrew thrives on delivering against Key Performance Measures examples of which include:
- Achieving team engagement scores of 90%+
- Team retention of more than 75% (measured as a % of a team with more than 1 year’s service)
- Customer net promoter scores of 70%+
- Doubling sales turnover (and EBITDA)
- Catey for The Grand as Best Employer in Hospitality
ADDITIONAL SKILLS
- Chair of The Board of Directors of The Meetings Industry Association (MIA)
- Mentored approximately 30 individuals. Contributed to programmes such as Fast Forward 15 – which offers business coaching and mentoring to female professionals looking to advance their careers in the hotel, meetings and events industry
- Public Speaker
Jo Kenny
EXPERIENCE
Over 30 years, Jo has worked in operations, front line sales and leadership roles for brands such as Millennium and Copthorne Hotels, Travelodge, IHG, De Vere & Village Hotels and Lime Venue Portfolio. As the founder of Curve Sales Solutions, Jo supports hotels and venues driving top-line revenues through bespoke and measured training, people development plans and sales activities. Jo has a passion for seeing teams succeed and believes that to stand out from the crowd keeping the 'saw sharp' is crucial.
CORE SKILLS
- Sales process review, creating proactive sales cultures
- Proactive and reactive sales training
- Online training, group training, coaching and mentoring
ADDITIONAL SKILLS
- Customer experience benchmarking
- Sales office health checks
- MICE sales
- Projects
- Recruitment and onboarding
ACCOLADES
- MIA List 2019
- C&IT MICE Sales Team of the Year 2018
- Award in Education and Training
- BA (Hons) Hotel Business Management 2:1
Leadership | Commercial Strategy | Revenue Management | Sales & Marketing | Management | Quality & Standards | Conference & Events Office | HR
Mentoring
Our mentors are chosen for their skills and experience in the field of Hospitality Management and they share their knowledge and experience to support the development of individuals. At Paje Consultancy our experienced professionals guide, support and nurture confidence and critical skills while helping individuals navigate workplace dynamics. It uses the skills of questioning, listening, clarifying and reframing that are also used with coaching.
Coaching
Coaching offers a structured approach focused on achieving specific, measurable objectives. Our trained coaches facilitate self-discovery by asking thought-provoking questions and employing effective frameworks. This process encourages self-awareness and helps individuals overcome barriers, enhancing their mindset, confidence, and resilience. Our coaches provide valuable accountability to keep you on track toward your goals.
Testimonials
I approached Mandy Jennings at Paje Consultancy to talk through why I was looking for a mentor and to ask for her recommendations. I trust Paje completely with all my training and development needs, so I really valued Mandy’s thoughtful approach. She recommended a range of mentors, each with a helpful summary of how they could support me depending on the areas I chose to prioritise.
Having worked with Jo Kenny before, I knew she would be the perfect fit for both me personally and the topics I wanted to explore. Jo came to see me in person for an initial half day session, where we spent time really thinking through what I wanted to achieve and why, and agreed a structure for the future mentoring sessions.
As is often the case, priorities shifted along the way, curveballs happened, and sessions occasionally needed to be rearranged or refocused. Jo was always incredibly flexible, supportive, and understanding throughout, willing to turn our attention to whatever was most helpful in the given moment whilst not losing sight of our overarching goals. Despite the changes, by the end of our six sessions we had still achieved everything we originally set out to do.
Jo has been instrumental in helping me gain clarity about how I want to develop both myself and the business, and importantly, taking tangible action. I would wholeheartedly recommend Jo as a mentor.
Vickie Dimelow, Head of Oxford University Event Venues
Mandy is my cherished and trusted mentor. For 14 years, she has guided me through many career opportunities and challenges. Her wonderful style – professional but fun, kind but firm, fair but never afraid to challenge – leaves you in no doubt that she is your biggest supporter.
I cherish our calls and any opportunity to chat things through. Like many of you, I struggle with confidence and often feel like the imposter in the room. Mandy soon sorts that out. She reads people so well, teases out the issues and gently but firmly pushes you in the right direction, helping you to always be the best you.
Mandy offers trusted mentorship whether you’re at the start of your career or a seasoned professional. Her chats can help clear the thickest of fogs.
There’ll be stand out people behind everyone’s career – Mandy is certainly one of mine.
Emma Chamberlain, Commercial Director, Imago Venues
I have been fortunate to work with Mandy and Paje for a number of years now, after initially meeting through our Venues of Excellence membership, as a junior colleague.
Mentoring and coaching from Mandy has been instrumental in shaping my career, and growing and believing in myself, in my role and my position in the industry. Mandy’s wisdom, honesty and experience has shone through for me – no problem has been too big that we couldn’t work through, and no question too silly from me.
Thank you Mandy for all you have done for me and continue to do for me and my career.
Emma Woodcock, Head of Catering and Events, Keele University
Six week mentoring programmes in Sales, Marketing and Leadership.
Sales Excellence
Six-session programme focuses on building business acumen and leadership skills
Marketing Excellence
Six-session programme focuses on structured & creative planning
